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Cookie policy

What is a cookie?

A ‘cookie’ is a small data file, comprised of a text-only string of information, which a website transfers to the web browser on your computer's hard drive, either temporarily for the duration of your visit or sometimes for longer periods, depending on the type of cookie. Cookies perform a number of functions (including to distinguish you from other users of the same website or to remember certain things about you, such as your preferences) and are used by most websites to improve your user experience.

Each cookie is unique to your web browser and will contain some anonymous information. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie and a value (usually in the form of a randomly generated unique number).

Types of cookies

The main types of cookies that websites may use are described below:

  • Session cookies

These are temporary cookies that remain in the cookie file of your web browser only for the duration of your visit and they are deleted when you close the browser.

  • Persistent cookies

These remain in the cookie file of your web browser even after the browser is closed, sometimes for a year or longer (the exact length of time will depend on the lifetime of the specific cookie). Persistent cookies are used where the website operator may need to know who you are for more than one browsing session (e.g. to remember your username or website customisation preferences).

  • First-party cookies

These are cookies planted on your browser and/or hard drive by the actual website you are visiting. This involves assigning a unique identity to you with a view of tracking your journey on the website. Website operators often use first-party cookies for session management and recognition purposes.

  • Third-party cookies

These are cookies used by third parties, such as social networks, to track your visits onto various websites on which they advertise. The website operator will not have control over these third-party cookies.

Cookies on this website and how to manage them

On this website, we use the cookies described in the table below in order to improve the user experience for our website visitors.

You have the right to withdraw your consent to the use of these cookies at any time. If you remove or decline the use of cookies on this website, the website functionality should not be significantly impacted. However, it may result in difficulties in navigating around the website and some features of the website may become unavailable. In addition, disabling a cookie or category of cookie will not delete an existing cookie from a browser, so this will need to be done separately from within your own browser. Please refer to your internet browser’s ‘Help’ facility.

The table below provides information about the cookies we use on this website, including how to disable them and the resultant impact on the website’s functionality. If you would like more information about how to manage certain types of cookies, including how to control or delete them, please visit www.aboutcookies.org.

NAMEDESCRIPTIONTYPE & HOSTDURATIONHOW TO
DISABLE
IMPACT ON FUNCTIONALITY IF DISABLED
Google Analytics Cookies

Google Analytics cookies are analytical/performance cookies that enable us to collect anonymous information about how visitors use our website. Such cookies can tell us how many visitors are using the website, the times and duration of use, as well as providing information about the way in which the visitors are navigating around the website. This information helps us to improve the way our website works. It is anonymous information and does not contain any personal details.


The information collected by the Google Analytics cookies on our website are transferred and stored on Google servers in accordance with Google's privacy policy.


For more information on Google Analytics please click on the following link (please note this will take you away from this UCB website):
http://www.google.com/analytics/ learn/privacy.html

First-party cookies

Persistent and session cookies


For further information, please click here

You can opt out of tracking by Google Analytics by visiting:
https://tools.go ogle.com/dlpa ge/gaoptout?hl =en=GB

If you disable these cookies, your site usage will not be counted or used in the statistics we gather in order to improve our website service. The website functionality will not be affected.
Cookies from YouTube

YouTube can place cookies on your device if you watch videos on our website embedded from YouTube.


We have no control over these third-party cookies. Please visit the relevant third party's website to find out more about these cookies and how to manage them.

Third-party Cookies

2 x session cookies


1 x persistent cookie: 10 Years


1 x persistent cookie: 1 Year

It is possible to block third-party cookies through your browser settings (see the Help function).The interactive YouTube feature may not be available. You may not be able to view the embedded YouTube video from our website.
Cookies from social networks

Third party social networks can place cookies on your device if you elect to share content from our website with another third party website by clicking on one of the embedded "share" buttons.


We have no control over these third-party cookies. Please visit the relevant third party's website to find out more about these cookies and how to manage them.

Third-party Cookies

Twitter:
1 x persistent cookie: 2 Years


Addthis:
1 x persistent cookie: 2 Years


Google:
1 x persistent cookie: 2 Years


1 x persistent cookie: 6 Month


Facebook: not applicable

It is possible to block third-party cookies through your browser settings (see the Help function).The interactive "share" feature will not be available. You will be unable to share content from our website with the third party's website through the "share" function.
Cookies for pop-up user-category survey

This cookie is placed on your browser once you have completed the pop-up, anonymous, user-category survey or closed it to avoid the pop-up survey appearing each time you visit the website in the future.

First-party cookies1 x persistent cookie: 6 monthsIt is possible to block first-party cookies through your browser settings (see the Help function).The pop-up survey will appear each time you visit the website, even though you have completed the survey on a prior visit to the website.

Hotjar Ltd. tracking code

This website uses services provided by Hotjar Ltd. Hotjar provides services including Heatmaps, Visitor recordings, Funnels and Form Analysis, Feedback Polls, Surveys and Recruiters. The information generated by the tracking code and cookie about your use of the website will be transmitted to and stored by Hotjar on servers in Ireland. Through the Hotjar tracking code the information collected includes:

Device-specific data
The following information may be collected through your device and browser:

  • your device's IP address (collected and stored in an anonymized format);
  • your email address including first name and surname;
  • device screen size;
  • device type (unique device identifiers) and browser information;
  • geographic location (country only);
  • preferred language used to display the webpage. 

Log data
Our servers automatically record information which is created upon using Hotjar. Data includes:

  • referring domain;
  • pages visited;
  • geographic location (country only);
  • preferred language used to display the webpage;
  • date and time when website pages were accessed.


Hotjar will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for UCB and providing other services relating to website activity and internet usage. Hotjar uses a variety of services hosted by third parties, such as Google Analytics and Optimizely. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request. For information on how Google Analytics and Optimizely collect and use your information, please refer to their privacy policies. By continuing to use this website, you consent to the processing of the above data by Hotjar and by the third parties used by Hotjar in accordance with their respective privacy policies. The cookies used by Hotjar have differing durations; some are 365 days, some persist for the session only.

To opt out please go to the following link: https://www.hotjar.com/opt-out