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Privacy policy

1.    WHO WE ARE AND HOW YOU CAN CONTACT US

UCB” or “we” means UCB Biopharma SPRL, a Belgian company with registered office at 60, Allée de la recherche, 1070 Anderlecht.

As data controller we respect your right to privacy. We will only process your personal data as described in this Policy and in accordance with the relevant data protection legislation, including the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or “GDPR”).

At UCB we have a data protection officer (DPO), who can be contacted by any of the following means for any privacy-related questions, including regarding how we collect, store and use your personal data:

  • Regular mail:

   UCB S.A.
   To the attention of the Data Protection Officer
   Allée de la Recherche 60
   BE - 1070 Brussels
   Tel (direct) +32.2.559.95.75

 

Binding Corporate Rules

To complement the UCB data privacy policy, UCB has adopted binding coporate rules (BCRs), a mechanism provided by EU law governing international transfers of personal data across all affiliates.

You will find below a summary and a full version of UCB's BCRs.

2.    THE REASON BEHIND THIS PRIVACY POLICY

The UCB.com Privacy Policy (the “Policy”) governs the collection, use and retention by UCB of personal data relating to your use of the UCB.com website (the “Website”).

This Policy applies to all Website users. In addition, more specific terms apply to different groups of users, such as e.g. healthcare professionals (HCPs) and patients. Please be sure to also read the specific terms relating to your Website user profile.

This Policy does not govern the collection nor processing of personal data from job candidates through Careers.ucb.com.

For more information on how UCB processes personal data through Careers.ucb.com, we refer to the privacy policy for that web-portal.

The Policy consists of five main components and informs you about: 

  1. Who we are and how you can contact us;
  2. The reason behind this Policy;
  3. The purposes for which we process your personal data and the related legal basis under the General Data Protection Regulation (GDPR);
  4. What your rights are in relation to the personal data we hold about you and how you can exercise them; and
  5. Further details on how we process (including share and retain) your personal data.

 

This Policy may be updated periodically to reflect changes in our personal data processing practices. In that case we will post a notice on the Website to inform you of any significant changes.

3.    THE PURPOSES FOR WHICH WE PROCESS YOUR PERSONAL DATA AND APPLICABLE LEGAL BASIS

3.A.    Purposes that apply to all Website users and related legal basis for processing:

3.B.    Purposes that apply to HCP’s only and related legal basis for processing:

In addition to the more general purposes set out in section 3.A above and which apply to all Website users, UCB collects and processes personal data from HCP’s through the Website for the following purposes:

 i. To allow HCPs to create and manage a log-in on our Website; Processing necessary for performance of a contract

ii. To allow HCPs to access and receive content intended for HCPs only (e.g. scientific webinars); Processing necessary for performance of a contract.

3.C.    Purposes that apply to patients only and related legal basis for processing:

In addition to the more general purposes set out in section 3.A above and which apply to all Website users, UCB collects and processes personal data from patients through the Website for the following purposes:

 i. To respond to your request for further information on clinical studies featured on the Website; Processing necessary for performance of a contract;

ii. To allow you to make use of certain patient support tools on the Website, such as for instance the  Parkinson’s Well-Being Map™; Processing necessary for performance of a contract + Processing based on your explicit consent for health data completed in the Parkinson’s Well-Being Map™.

4.    YOUR RIGHTS AND HOW YOU CAN EXERCISE THEM

4.A. Your rights

 

4.B. How to exercise your rights

If you wish to exercise any of the rights mentioned above, please contact UCB’s Data Protection Officer by e-mail at dataprivacy@ucb.com or otherwise reach out to us by postal mail at UCB S.A., to the attention of the Data Protection Officer, Allée de la Recherche 60, BE - 1070 Brussels. Please clearly identify the right(s) you wish to exercise and include your contact details (including a valid e-mail or postal address) so that we can respond to your request. Please note that you may be asked to provide proof of your identity so that we are able to verify it indeed regards you.

When you contact us to exercise any of the rights mentioned above, we will respond to your request within one month following receipt of the request. This period may be extended by two additional months where necessary, but in that case we will inform you of any such extension within one month of receipt of your initial request together with the reasons for the delay.

 

Right to lodge a complaint with supervisory authority

In accordance with article 77 GDPR you have the right to lodge a complaint with a supervisory authority, in particular in the European Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that UCB’s processing of your personal data infringes the GDPR.

Please visit the website of the relevant supervisory authority for more information on how to submit such a complaint.

 

5.    MORE DETAILS ON HOW WE PROCESS YOUR PERSONAL DATA

5.A. Categories of personal data we collect about you and retention periods

UCB obtains your personal data through your use of the Website (e.g. through cookies), as well as directly from you, if you choose to disclose personal data to UCB, as will be further detailed below.

GENERAL
Processing activity Personal data collected Consequences of failure to provide data Retention period (**)
Signing up to our press releases
  1. Your contact details: your first name (*), last name (*), e-mail address (*), phone number;
  2. Your professional background: your organization, your profile (e.g. journalist, investor, analyst, other)
Failure to provide the personal data with an (*), will lead to your request for subscription being deniedFor duration of service delivery
Signing up to UCB stories
  1. Your contact details: your name and e-mail address
Failure to provide the personal data, will lead to your request for subscription being deniedFor duration of service delivery
Free text boxes, for instance included at the bottom of an article on the Website
  1. Your contact details: your name (*) and e-mail address (*)
  2. Free text field: information you choose to disclose to UCB
Failure to provide the personal data with an (*), prevents UCB from adequately responding to your query or request 
Queries submitted through our Website contact form
  1. Your contact details: your first name (*), last name (*), e-mail address (*), phone number;
  2. Your background/user profile (*): (e.g. HCP, patient, carer, academic, candidate supplier, etc.);
  3. Subject matter (*);
  4. Your request or query (*);
  5. For candidate suppliers only: your industry (*), country of interest(*), company name and contact details (*), short description of your products and services (*) and any other information you submit in the free text field.
Failure to provide the personal data with an (*), prevents UCB from adequately responding to your query or request1 year
Participating in a quiz featured on the Website
  1. Your contact details: your first name, last name, e-mail address
Failure to provide this personal data, will lead to your request for participation being denied1 year
Cookies and log filesFor more information on the cookies and log files we use and the type of information we collect, please check our Cookie Policy accessible here. See Cookie Policy
HCPs only
creating a log-in on the Website
  1. Your contact details: your first name (*), last name (*), e-mail address (*), your country of residence (*) salutation;
  2. Your professional background: your (job) title, your speciality/area of expertise (*)
  3. Your log-in details: Log-in and password (*);
  4. Personal details/identification data: your birthdate, gender
Failure to provide the personal data with an (*), will lead to your log-in creation request being deniedFor duration of service delivery
Patients only
Completion of the Parkinson's Well-Being Map™
  1. IP address
  2. Health data (as you will have completed in the Parkinson's Well-Being Map™)
 This information is only maintained by our IT website services provider for the duration of your web-browsing session in order to allow you to convert your online input in the Parkinson's Well-Being Map™ to a PDF that you can print or download on your computer

5.B. Who we share your personal data with.

1. Principle

We will disclose your personal data only as described in this Policy (including any updates to this Policy, as will be notified to you from time to time as set out above under “The reason behind this Privacy Policy”).

2. Subsidiaries/affiliated companies and third party processors

UCB transfers or discloses your personal data to its subsidiaries/affiliated companies and to third party service providers processing personal data on UCB’s behalf for the purposes set out above.

Third party service providers include IT services and website hosting companies, (internet) connectivity providers, provider of data analytics (Google) and tracking services, providers of press release and newsletter distribution networks (including The Rocket Science Group LLC d/b/a MailChimp), as well as service providers that provide technical and administrative support for the Website and underlying IT systems.  These service providers provide their services from locations within the EU (including Germany, Malta, UK and Ireland) and outside of the EU (The Rocket Science Group LLC d/b/a MailChimp (USA) and Google (USA)).

Other third parties include regulatory and government agencies (see further below in this Policy), and potentially, third parties with whom UCB may merge or which may be acquired by UCB (see further below in this Policy).

3. Compliance with laws and legal proceedings

UCB will disclose your personal data where:

  • UCB is required to do so by applicable law, by a governmental body or by a law enforcement agency.
  • To establish or exercise our legal rights or defend against legal claims;
  • To investigate, prevent or take actions against illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our policies or as otherwise required by law.

4. Other

If a third party acquires all (or substantially all) of our business and/or assets, we will disclose your personal data to that third party in connection with the acquisition. However, such disclosure will occur subject to and in accordance with applicable data protection laws.

5.C. International transfers

UCB will transfer your personal data to its affiliates, including our affiliates outside of the EU. In that case  UCB relies on UCB's Binding Corporate Rules.


UCB will also transfer your personal data to certain third party service providers both within the EU (including Germany, Malta, UK and Ireland) and outside of the EU (USA).

The transfer of your personal data to The Rocket Science Group LLC d/b/a MailChimp occurs under the Privacy Shield Framework

For more information on how Google processes your personal data within the framework of Google Analytics, please consult How Google uses data when you use our partners' sites or apps.

5.D. Links to third party sites

This Website contains links to other websites operated by third parties, including but not limited to certain social media sites such as Facebook, Twitter, Linkedin, YouTube, etc. This Policy does not apply to any website, other than this one. Third party websites are governed by their our own terms and conditions. You should therefore always carefully check the privacy and cookie policies of third party websites before accepting to be redirected to them.